Organic & Vegan Spa

 

Appointment Policy

All appointments are held confirmed with a valid credit card number at time of booking.

Cancellations

If you must cancel or change your spa appointment, please notify us at least 48 hours prior to your appointment time in order to avoid being charged for 50% of treatments value.

Cancellations within 24 hours prior to a scheduled treatment will be charged in full.
No shows will also be charged in full. Same-day spa appointments will be charged in full with no refund.

Please note that if you arrive late for your treatment, it will end as scheduled so as not to delay the next scheduled guest.

Recommended arrive time is at least half hour prior to your appointment. Feel free as much or little time as you wish to enjoy the organic tea menu.

Gift Certificates

Terms & Conditions

The recipient by redeeming the gift certificate accepts and agrees to comply with all of the terms and conditions set forth on this certificate.

  • Reservations must be made 72 hours advance and are subject to availability.
  • The certificate must be presented at time of check-in.
  • The certificate may be supplemented by payment of cash, debit or valid credit card.
  • The certificate is non-transferable.
  • Not redeemable for cash or other substitutions, not replaceable if lost, destroyed, stolen or expired, and void if altered, photocopied, or reproduced.
  • Terms are void where prohibited by law.
  • Certificate will not be extended beyond the expiration date, which is one year after purchase.
  • The certificate can not be used as payment towards gratuities.
  • Any balance of the gift certificate will be held as credit      towards next visit.

Refunds


Gift certificates are not refundable.


Gratuities

No service charge or gratuity has been added to your bill.
Quality service is customarily acknowledged with a tip of 15%-20%.


Parties

Private spa parties bring people together in a soothing environment that reawakens and rejuvenate the senses.
Soothing sounds, music and scents invite you to relax and savor the moment. Our day spa is a wonderful way to reconnect with yourself and others.

Aliviar Spa is pleased to host group events including, birthday parties, bridal or shower the bride parties, moms-to-be or just friends group.

"Please contact us and we will customize any package for you and your group."
Lunch or wine can be arranged and delivered by a highly recommended local caterer. We can also put together gift bags or baskets with items from our retail boutique for just the right touch.
We recommend reserving your day as far ahead as possible in order for us to accommodate your desired services.
If you wish to bring outside food and beverage a surcharge will be added to your bill.
After services have been finished your party is welcome to stay  with additional charges of $25 per half hour.

We require 7 days cancellation notice for parties.                
Cancellations less then 7 days,50% of services will be charged.
Less then 72 hours,100% will be charged.

Services for parties will include 18% gratuities.